Returns & Satisfaction Policy

Last updated: January 2024

Our Commitment to You

At Poofy Puffin Upholstery Place, your satisfaction is our top priority. We take pride in our work and stand behind the quality of every service we provide.

Service Satisfaction

If you're not completely satisfied with our service, please contact us within 7 days of service completion. We will work with you to address any concerns and ensure your satisfaction.

Quality Assurance

We perform thorough quality checks on all work before returning items to customers. If you notice any issues with the completed work, bring your item back within 14 days and we will make it right at no additional cost.

Dispute Resolution

We believe in open communication. If there's ever a disagreement about the quality of our work, we encourage you to speak with us directly. We're committed to finding fair solutions that work for everyone.

Contact Us

To report an issue with your service, please contact us at info@elitemcw.com or call (907) 283-8393.